FAQs

  • Do you accept exchanges, returns, or refunds?
    Because all of our magic wear items are wearable (crewnecks and headbands), we currently do not accept exchanges, returns or refunds after an order has been shipped/delivered due to hygienic purposes. 

  • Can I cancel my order?
    Yes, we are more than willing to cancel an unwanted order as long as the order has not been created or shipped. Please reach out to us as soon as possible if you wish to cancel your order. 

  • What size are the headbands? 
    All headbands measure 1 inch from the top and become more narrow nearing the bottom/behind the ears. 

    • How do the headbands fit? 
      Our headbands are a one-size-fits-most, they also resemble the fit of the ears sold in the parks! If you or your little one can fit in the park headbands, you will more than likely also fit in ours!


    • How do the baby headbands fit? 
      Our baby headbands are made on an adjustable and stretchy headband to optimize comfort for your little one. 

      • How long will it take to get my order? 
        All of our items are made-to-order and due to the current amount of orders, our processing time is approximately 4 weeks. Keep in mind that our processing time is separate from the projected shipping you choose at checkout. If/when our processing time changes, we will be sure to alert all buyers on our website. 

        • What happens if my item gets lost in the mail? 
          Unfortunately, once an item is dropped off for shipment at USPS, it is out of our hands and we cannot reimburse or replace lost or damaged items/orders. Please reach out to USPS to make a claim for your missing package or damaged item.